Leading the way with cloud-first dictation
With around 200 members of staff across offices in the south of the UK, Gardner Leader have established themselves as the go-to law firm to provide high quality legal work to their clients. Their talented team of solicitors pride themselves on understanding their clients’ priorities and providing peace of mind by delivering practical and excellent value legal solutions.
As a long-standing member of LawNet, Gardner Leader have a committed vision to continually improve their service levels and offerings to better serve their clients.
The Challenge
The previous Enterprise dictation solution used by the firm was outdated and no longer met the evolving needs of their staff. The practice required a solution that not only promoted enhanced flexibility and efficiency, but also seamlessly integrated with the firm's Remote Desktop environment to ensure a robust, secure data transfer across all devices.
Given the sensitive nature of their work, it was imperative their new solution was secure at every step.
The Solution
SpeechWrite 360 was rolled out across the firm, with fee-earners being given the option of dictating via- desktop app with their existing Philips microphones, or by using their Android/iOS smartphone with the included mobile app.
Backed by 3rd party ISO assurance frameworks and 256bit AES encryption, Gardner Leader were given the confidence they needed that their sensitive client data was secure from external threats.
Native support for Gardner Leader’s existing recording and transcription equipment within their environment also meant no further hardware expenditure was required to migrate to SpeechWrite 360.
The Result
With SpeechWrite 360 in place, Gardner Leader’s staff are able to dictate and transcribe from any location.
This additional flexibility has helped Gardner Leader cut down document turnaround time which all adds to their client service experience.
Regular updates also ensures Gardner Leader are future-proofed and always on the latest, most secure and feature-rich version of SpeechWrite 360.
“Our staff have adapted really well to the new web-based system. It has given them increased flexibility and is another piece in the jigsaw of being able to work seamlessly from home or the office”
Neil Prevett
Technology Director, Gardner Leader LLP
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